Managed infrastructure
Managed Infrastructure Services provide companies with a secure and functional IT environment for the seamless use of IT resources. Basic elements of managed infrastructure are computer network, workstations (computer, notebook), servers and printers.
Windows, Mac OSx, Linux, and network devices can be included in the managed infrastructure – e.g. NAS. Servers can be both physical and virtual.
The service is designed to guarantee the best functionality of an existing hardware and software installation – Incident Management (ITIL).
Managed workstation
Service-managed desktop is a monthly subscription to a single PC or Notebook. Includes unlimited number of calls to Helpdesk, unlimited number of removed bugs on already installed applications. Includes all actions in the Incident Management (ITIL) category.
We will fix everything that has stopped working or is not working properly. A malfunctioning program, a malfunctioning printer, a network dropout, and other difficulties that hamper you at work. We will provide a inventory list of your computers and installed software.
It does not include installation, re-installation, hardware failures, and others in the Order Management (ITIL) category.
Managed server
The service managed server is a monthly subscription to a single server. Includes regular server inspection and maintenance to ensure its best functionality, availability and security.
We will review and update your server monthly. This will keep your data and applications available and securely stored.
It does not include installation services, configuration changes, re-installation, hardware failures, and others in the Order Management (ITIL) category.
Managed network
Network Managed Service is a monthly subscription to a single local network. It includes all the work on your network needed for safe operation and setup. Network map, network items inventory, performance optimization.
Network management includes managing, monitoring, and setting up your network to function flawlessly, and all networking features are always and quickly available. The computer network consists mainly of the passive part – cabling and its wiring and active network elements such as switches, routers or modems. We ensure that access to your server, printer, or internet goes on maximum performance.
It does not include installation services, configuration changes, re-installation, hardware failures, and others in the Order Management (ITIL) category.
